Customer Service

Hi and welcome to our website! We are here to help you. Feel free to contact us, or find your answer on this page.

 

Contact us FAQ

 

 

Worldwide Shipping

 

Delivery Time

We ship our products through the worldwide network of UPS. The UPS network ensures that your order can be delivered worldwide within 1-4 business days. This may be longer during times with unusually high demand. Just before a shipment, you receive a tracking number. With this number, you can follow your order via track & trace.

 

Shipping Cost

The shipping cost depends on your order and address. The appropriate shipping cost is automatically calculated at checkout.

 

Satisfaction Guarantee

We are not satisfied until you are. As long as you are not 100% happy, we will help you. If we can’t help you, you can return your order within 30 days. Please contact us to start a return procedure.

 

Warranty

We offer a full 12 month warranty for all products.

 

Payment Methods

We accept Credit card, iDEAL, KBC/CBC Payment, Bancontact and PayPal. Is your preferred not payment method not included? Please contact us!

 

Terms & Conditions

Before you make a purchase you need to read and accept our terms and conditions. You can find them here.